While being employed by British Airways we gained a lot of experience working on projects where we had to select the suitable IFE platform and company that would finally be installed on all the long-haul BA fleet. This started with a review of six IFE companies which were all based in the USA.
We set the criteria for the ideal IFE product that was to be installed on the fleet, then broke it down into sections such as technical, product, terms & conditions, and cost. We constructed a matrix that could be modelled to identify the best IFE fit for the BA requirements. Within the mix was the seat manufacturer which, although had already been chosen, could be adapted into the whole project of IFE and cabin reconfiguration as there would need to be the integration of the IFE within the seats, control centre and space for all the associated equipment.
Once the IFE supplier has been selected, then a project plan would need to be put in place for the manufacture of the seats, integration of the IFE equipment, installation of the rest of the IFE into the aircraft along with cabin reconfiguration.